Privacy Policy

Introduction

Welcome to Vasudha Farms. We respect your privacy and are committed to handling your personal information responsibly.

This Privacy Policy describes the types of information we may collect when you visit our website, contact us, enquire about a product, request a delivery, subscribe to our services, or communicate with us through WhatsApp, phone, email or other available channels.

By using our website or voluntarily providing your information to us, you acknowledge the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with Vasudha Farms, we may collect information that you voluntarily provide to us, including:

• Your name
• Mobile or WhatsApp number
• Email address
• Delivery address or location
• Product preferences and quantities
• Subscription or delivery preferences
• Messages, enquiries and customer-support requests
• Information necessary to process or confirm an order

We may also automatically receive limited technical information when you access our website, such as browser type, device type, IP address, referring pages, pages visited and general website usage information.

How We Use Your Information

Information collected by Vasudha Farms may be used for legitimate business purposes such as:

• Responding to your enquiries
• Confirming product availability, quantity, pricing and delivery details
• Processing and coordinating orders placed or confirmed through WhatsApp or other channels
• Managing subscriptions and recurring deliveries
• Providing customer support
• Sending service-related updates about an order or delivery
• Improving our products, services and website experience
• Preventing misuse, fraud or security issues
• Complying with applicable legal and regulatory requirements

WhatsApp & Customer Communication

Our website may include an option to contact or place an order with Vasudha Farms through WhatsApp.

When you choose to contact us through WhatsApp, your communication is also subject to WhatsApp's own terms and privacy practices. Information that you voluntarily send to us through WhatsApp may be used to respond to your enquiry, confirm an order, arrange delivery, provide support or manage your subscription.

We recommend that you do not send unnecessary sensitive personal information through WhatsApp, website forms or email.

Sharing of Information

Vasudha Farms does not sell or rent your personal information to third parties for their independent marketing purposes.

We may share information with trusted service providers where reasonably necessary to operate our business, including:

• Delivery and logistics partners
• Website hosting and technology providers
• Communication service providers
• Payment service providers, where applicable
• Analytics or website performance providers
• Professional advisers or service providers

We may also disclose information where required by applicable law, legal process, government authority, or where reasonably necessary to protect our rights, customers or business.

Cookies & Analytics

Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website usage and improve performance.

We may also use third-party analytics or similar technologies where enabled on our website. These services may collect information such as device type, browser information, approximate location, pages visited and interactions with the website.

You can control or delete cookies through your browser settings. Disabling certain cookies may affect some website features.

Data Security

We take reasonable administrative and technical measures intended to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no internet transmission, electronic storage system or communication platform can be guaranteed to be completely secure. You should therefore use appropriate care when sharing information online.

Data Retention

We may retain personal information for as long as reasonably necessary to fulfil the purposes described in this Policy, provide requested services, maintain business records, resolve disputes, enforce agreements and meet applicable legal, accounting or regulatory obligations.

When information is no longer reasonably required, we may delete, anonymize or securely dispose of it, subject to applicable requirements.

Your Choices & Rights

Subject to applicable law and reasonable verification, you may contact us regarding personal information you have provided to us, including requests to:

• Access information held about you
• Correct inaccurate information
• Update your contact or delivery details
• Request deletion of eligible personal information
• Withdraw consent where processing is based on consent
• Opt out of non-essential promotional communication

Certain information may need to be retained where required for legal, accounting, fraud-prevention or legitimate business purposes.

Children's Privacy

Our website and services are intended for persons who are legally capable of placing or arranging orders. We do not knowingly seek to collect personal information from children for the purpose of providing our products or subscription services.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the matter.

Third-Party Links & Services

Our website may contain links to third-party websites, applications or services, including WhatsApp and social-media platforms.

Vasudha Farms does not control the privacy practices of independent third parties. We encourage you to review their privacy policies before providing personal information through those services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices or applicable requirements.

When changes are made, the updated version may be published on this page with a revised effective or updated date. We encourage visitors to review this page periodically.