Welcome to Vasudha Farms! These Terms and Conditions govern your use of our website vasudhafarms.com and the services we provide, including the purchase of our products. By accessing and using our website or making a purchase, you agree to comply with and be bound by the following terms and conditions.

1. General

These Terms & Conditions (“Agreement”) apply to the use of our website and any associated services, including the purchase of our products. By using the website, you agree to these terms. If you do not agree, you may not use the website or purchase our products.

2. Definitions

  • “Website” refers to vasudhafarms.com.
  • “We”, “Us”, “Our” refers to Vasudha Farms and VSure Products LLP.
  • “You”, “User”, “Customer” refers to any person or entity accessing or using the website and services.
  • “Product” refers to any goods sold on our website, such as A2 milk, desi ghee, paneer, etc.

3. Eligibility

By using our website, you confirm that you are at least 18 years of age and are legally able to enter into binding contracts. If you are under 18, you must use the website under the supervision of a parent or guardian.

4. Placing Orders

  • Order Confirmation: When you place an order on our website, you will receive a confirmation email with your order details. This does not mean that the order is accepted. We reserve the right to accept or decline your order at any time.
  • Product Availability: All orders are subject to the availability of products. If a product is unavailable, we will notify you and offer alternatives, if possible.

5. Product Pricing

  • Prices: Prices listed on our website are current and subject to change without prior notice. Prices are inclusive of applicable taxes.
  • Errors: We make every effort to ensure that product details, including pricing, are accurate. However, errors may occur, and in such cases, we reserve the right to cancel any order placed for a product listed at the incorrect price.

6. Payments

We accept various payment methods, including credit cards, debit cards, and UPI. All payments are processed through secure payment gateways, and we do not store any payment details on our servers.

7. Shipping & Delivery

  • Shipping Policy: Please refer to our detailed Shipping Policy here for information on delivery timelines, charges, and other details.
  • Delivery Time: We aim to deliver products within 3-7 business days. However, delivery times may vary depending on your location and external factors.

8. Cancellations & Returns

  • Order Cancellation: You can cancel your order within 24 hours of placing it by contacting us at support@vasudhafarms.com. Once the order is processed, cancellation may not be possible.
  • Returns & Refunds: We only accept returns if the product is damaged or does not meet quality standards. Please review our Return Policy for detailed information.

9. Customer Referral Program

We offer a referral program that allows customers to refer friends and family. Please refer to our Customer Referral Program terms here for details.

10. Use of Website

You agree not to use our website for any unlawful or prohibited activities. You also agree not to interfere with the proper functioning of the website or its security features.

11. Intellectual Property

All content on the website, including text, images, logos, and product descriptions, is the property of Vasudha Farms and is protected by applicable copyright laws. You may not use, copy, or distribute any content without prior written permission from us.

12. Privacy Policy

Please refer to our Privacy Policy here to understand how we collect, use, and protect your personal information.

13. Limitation of Liability

Vasudha Farms will not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or products, including but not limited to loss of profits, data, or goodwill.

14. Indemnification

You agree to indemnify and hold Vasudha Farms, its directors, employees, and affiliates harmless from any claims, damages, liabilities, and expenses arising from your use of the website or breach of these Terms and Conditions.

15. Governing Law & Dispute Resolution

These Terms & Conditions are governed by the laws of India. Any disputes arising from your use of the website or our products will be subject to the exclusive jurisdiction of the courts in New Delhi, India.

16. Modifications to Terms & Conditions

We reserve the right to modify or amend these Terms & Conditions at any time without prior notice. It is your responsibility to review the Terms & Conditions periodically. Your continued use of the website constitutes acceptance of any changes.

17. Contact Us

If you have any questions or concerns regarding these Terms & Conditions, feel free to contact us at:

Vasudha Farms
Email: support@vasudhafarms.com
Phone: +91-9999782691
Operating Address: Rajpura Dhakia Road, Village Rajpura, Dharuhera, Rewari, Haryana, 123106